Privacy & Cookies Policy I take your privacy seriously. This website is designed to respect your personal information and comply with UK data protection law (UK GDPR). Privacy This website does not collect or store any personal information about you. It does not use contact forms. If you choose to contact me by phone or email, I will then collect and process your personal information in order to respond to your enquiry and provide psychological services. At that point, UK GDPR applies. Any administrative staff or other therapists on the team will only have access to your personal data where this is necessary to provide services or manage the practice, and they will be bound by the same confidentiality and data protection obligations. Full details about how I (and any team members working with me) handle, store, and protect your personal data are set out in the consent form you will receive before we begin working together. Data Controller: Dr. Jemma Helfman (ICO Registration Reference: ZB295203). Cookies What are cookies? Cookies are small text files placed on your device when you visit a website. They help the site function properly and provide information about how visitors use the site. Types of cookies used Essential cookies •Necessary for the website to function (e.g., security, basic functionality). •Always active and do not require consent.Analytical cookies •Help me understand how visitors use the website (e.g., which pages are visited most). •Only set with your consent via the cookie banner. •Examples may include Wix Analytics cookies or Google Analytics cookies if connected. Managing cookies: When you first visit this site, a cookie banner allows you to accept or decline non-essential cookies. You can also change your preferences at any time through your browser settings. If you have any questions about your data or cookies, please feel free to contact me.
Safeguarding Policy 1. Introduction The Feelings Place UK is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. This policy outlines our approach to safeguarding in compliance with UK legislation and professional ethical guidelines. 2. Purpose The purpose of this policy is to ensure that: - Clients are protected from harm, abuse, neglect, and exploitation. - Anyone working under The Feelings Place UK understands their responsibilities in identifying and responding to safeguarding concerns. - A clear framework is in place for reporting and managing safeguarding issues. 3. Legal Framework This policy aligns with the following legislation and guidance: - The Children Act 1989 & 2004 - The Care Act 2014 - Working Together to Safeguard Children (2018) - Keeping Children Safe in Education (2023) - The Mental Capacity Act 2005 - The Equality Act 2010 - The Health and Social Care Act 2012 4. Scope This policy applies to all employees, associates, trainees, and volunteers working within The Feelings Place UK. 5. Definitions - **Child:** A person under the age of 18. - **Vulnerable Adult:** A person aged 18 or over who may be at risk due to age, disability, illness, or circumstances. - **Abuse:** Includes physical, emotional, sexual, financial, discriminatory, and neglectful harm. 6. Responsibilities - Dr. Jemma Helfman, practice owner: Ensures safeguarding procedures are in place and adhered to. Oversees safeguarding concerns. - Lead Therapist: Responsible for recognising, responding to, and reporting safeguarding concerns and liaises with external agencies as required. 7. Recognising Abuse and Neglect Signs of abuse may include but are not limited to: - Unexplained injuries or behavioural changes. - Signs of neglect such as poor hygiene or malnutrition. - Disclosure of harm by a client. 8. Responding to Safeguarding Concerns If a safeguarding concern arises, we will: 1. Listen to the client without judgment. 2. Record factual information accurately. 3. Report concerns to the local Safeguarding Team. 4. If there is an immediate risk, contact emergency services (999) or the relevant safeguarding authority. 9. Confidentiality and Information Sharing - Safeguarding concerns will be handled confidentially, following GDPR guidelines. - Information will only be shared with relevant authorities when necessary for protection. 12. Safer Recruitment - All staff will undergo DBS checks before employment. 14. Contact Information - **Dr. Jemma Helfman 077537 171100 - **Local Authority Safeguarding Team:** 020 8708-3885 CPAT.referrals@redbridge.gov.uk - **NSPCC Helpline:** 0808 800 5000 - **Police (Emergency):** 999